Melissa Michael . us

     

         

Experienced Office Manager and Computer Tester with past experience in research. Proficient at quickly learning new technologies and programs and mastering new skills. Self-starter who can learn anything.

Major Work Experience

Mellow Marsh Farm, Inc. www.mellowmarshfarm.com
Siler City, NC; 3/2007-present

Business Manager

Business Management

·     Prepare price quotes and invoices

·     Payroll

·     Pay bills, receive payments, and prepare bank statements in QuickBooks

·     Track inventory in Access and Excel

IT

·     Keep office computers updated, networked, and backed up.

·     Purchase and train staff on new HW and SW.

·     Maintain website.

APS of OC www.animalprotectionsociety.org
Mebane, NC; 12/2006-12/2007

Animal Care Technician

·     Oversee the cleaning and care of 20 dogs and 60 cats

·     Administer medication to cats and dogs

·     Screen customers and perform cat and dog adoptions

DVC Legal Services, Inc./Averett Law Offices,PLLC.
www.dvcinc.org / www.averettlaw.com .
Chapel Hill, NC; 2/2005-8/2006

Program Manager/Office Manager

Office Management

·     Recruited, trained, and supervised 12 college and retired volunteers

·     Responsible for client intake, screening, scheduling, and correspondence

·     Performed computer/network installation and maintenance

Non-Profit Management

·     Wrote grant proposals and progress reports

·     Outreach - Edited and mailed newsletter, organized event booth

·     Performed Board assignments

Accounting - Tracked and banked donations and grant monies, filed Form 990 Human Resources - Obtained health and renter's insurance and a 403b plan for the company

 

 

VeriTest (LionBridge)-Research Triangle                                                                          
Morrisville, NC ; 1997-2003

 (formerly Ziff Davis Labs)                                                                                                

Tester/Technician

·     Designed and executed customer test plans and methodologies. Uncovered and reproduced issues and bugs. Kept daily spreadsheets and analyzed databases of test results and variances.

·     Installed and configured personal computers and servers with various releases of operating systems, software applications, and peripherals.

·     Developed and performed in-house beta tests of Ziff Davis Media benchmarks including  i-Bench (Lead Tester), Winstone, and WinBench.

·     Wrote and coordinated detailed test reports for clients and lab methodologies for intranet.

·     In Distribution, was responsible for fulfilling 400-1000 orders weekly; supervising one assistant and product purchasing as well as the historical archive; and all customer service by email, phone, and fax. Provided weekly reports and statistics from Oracle customer database, Access databases, and Excel spreadsheets.

 

Education

·        2008 - Accounting Classes - Central Carolina Community College

·        2007 Certificate in NonProfit Management, Duke University - Continuing Studies

·        1986 BSEE  University of Tennessee-Knoxville, cum laude, math minor

·        1982 National Merit Scholar, Oak Ridge High School

 

Published Books

·        Gypsy Fortunes   2003 by Quarto/Barron's

·        Tarot Life Planner  2004 by Hamlyn/Sterling

 

Additional work experience

OPC Northside Mental Health Clinic            1996-1997

                    Chapel Hill, NC 27516

Medical Transcriptionist

 

 ISKCON of NC, Inc. 1986-1996

                  Hillsborough, NC 27278

 

 Bristol Compressors                             Summer 1991

                                   Bristol, VA.

 

University of Tennessee School of Electrical Engineering            1985-1986

                                 Knoxville, TN

 

University of Tennessee School of Veterinary Medicine                   1983-1984

                                 Knoxville, TN

 

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